Terms and Conditions
Welcome to Findoc Finvest (the "Website"). Findoc Finvest Private Limited ("Findoc Finvest"/"Financer") is an NBFC approved by the RBI, offering a wide range of financial products to its customers, including unsecured personal loans, business loans, and secured loans (in the form of LAP ("Loan Against Property") and demand loans. Additionally, Findoc Finvest is associated with different co-lending partners & provides credit support to its LSP (Lending Service Provider) partners. With its technology solutions & different LSP partnerships, Findoc Finvest is ready to offer fast, customized financial solutions to less penetrated segments, such as small ticket consumer credit, MSME credit, small ticket business loans, invoice financing, and working capital financing where credit is necessary for growth.
Acceptance of Terms
Use of this Site is subject to your acceptance of the Terms of Use ('ToU') and the linked Privacy Policy. Please read all the documents carefully before using the Site. Findoc Finvest reserves the right to update or modify the Terms of Use at any time, without prior notice, at its sole discretion. The headings contained in this are for reference purposes only. All individuals (the "customer(s)" or "user(s)") visiting the Website https://findocfinvest.com/ are required to read & understand the Terms of Use before proceeding to use the Website. By using this Site, the customers and users acknowledge that they have read, agreed to and will abide by the Disclaimer, the Terms of Use and the Privacy Policy.
By using this Website, you expressly agree to these Terms and Conditions. If you do not agree, please refrain from using the Website. By clicking "I Accept" or "proceeding ahead" signifies your agreement to these Terms and Conditions.
Terms and Conditions
- The User agrees to share personal details such as name, email address, mobile number, PAN details, and other KYC-related information as required.
- The Financer reserves the right to disclose the information related to the Customer, including personal details, loan particulars, defaults, security, etc., to the Credit Information Bureau of India (CIBIL) and/or any other governmental, regulatory, statutory, or private agency/entity, credit bureau, the Financer's branches, subsidiaries, affiliates, rating agencies, service providers, other banks/financial institutions, third parties, or any assignees/potential assignees or transferees. Such entities may collect, process, and publish this information as deemed necessary, including listing the Customer as a wilful defaulter if applicable. Additionally, this information may be used for KYC verification, credit risk analysis, or other related purposes.
- The Customer hereby confirms that the information provided is true, accurate, and complete.
- The personal details of the user shall be used only for the purpose of offering Loan products by the Financer.
- Submission of a loan application does not guarantee approval. The Financer retains full discretion to evaluate the application, determine the loan amount, and approve or reject the request based on its internal policies and risk assessment.
- The Financer reserves the right to reject the loan application at its sole discretion and retain the loan application form, along with the applicant's photograph, information, and submitted documents for its records.
- The user hereby accepts the applicable schedule of charges, fees, commissions including the key fact statement provided by Findoc Finvest Private Limited and detailed in the "Schedule of Charges" of this ToU.
- The Goods & Services tax and/or such other tax as applicable shall be charged in connection with the loan.
- Findoc Finvest and its authorized representatives shall not offer any additional discounts, free gifts or any other commitment whatsoever to the Customers beyond what is explicitly documented herein.
- Findoc Finvest shall not process incomplete/defective application form, for which if any loss or delay is caused to Customer, The Customer will not hold Findoc Finvest liable for any such loss or delay.
- In the event of delayed payments, the Financer reserves the right to levy penal charges on the Customer as specified in the Schedule of Charges, in addition to exercising all other rights and remedies available under this ToU. The Customer also agrees to provide any additional documents as required by the Financer from time to time.
- The Customer hereby undertakes and declares that neither the Customer and/or their assets are not subject to any legal or judicial restrictions or impediments filed or reported by any other bank or financer.
- The funds shall be utilized solely for the purpose stated in the loan application and shall not be used for any speculative or unlawful activities.
- The Customer confirms that he/she is not a Politically Exposed Person ("PEP"). A PEP includes individuals with prominent public functions, such as heads of state, senior politicians, government officials, and executives of state-owned companies. The Customer agrees to notify the Financiers if he/she or their close relatives become a PEP. In such cases, senior management approval will be sought to maintain the relationship, and the account will undergo enhanced monitoring as required for PEPs.
Declarations
- The Customer authorizes the Financier to disclose, without notice, any information provided in the application and related documents to the Financier's branches, subsidiaries, affiliates, credit bureaus, rating agencies, service providers, banks, financial institutions, government or regulatory authorities, or third parties for verification, credit risk analysis, or other related purposes. By accepting these terms, the Customer waives privacy and privity of contract privileges.
- The Customer confirms having received, read, and understood the loan terms and conditions, including the application form and the Agreement, and accepts them.
- Customer confirms that he/she is a citizen of India.
- The Customer confirms that Findoc Finvest shall not be liable for any delay in delivery, non-delivery, or issues related to the quality, condition, fitness, suitability, or any other aspect of the product.
Customers also confirm that:
- In the event of loan application cancellation, the Customer will be responsible for the applicable pro-rata Annualized Percentage Rate ("APR") on any outstanding loan amount. The Customer understands that the Processing Fee is non-refundable and will not be waived or refunded in case of loan cancellation or if the loan has not been disbursed. This clause does not apply during the cooling-off/look-up period.
- The offer-cum-sanction or any other loan communication received by the Customer online is a conditional approval and does not create any obligation for the Financer to disburse the loan. The final loan disbursement will be subject to the Financer's approval after receiving all required documents, including KYC documents.
- Loan-related information, such as the "Welcome Letter," "Key Fact Statement," and "Most Important Terms and Conditions (MITC)," "Loan Repayment Schedule" will be sent to the verified email ID or via SMS provided by the Customer.
- If the Customer wishes to dispute any statement or part of it, they must provide the Financer with full details. However, the Customer is not entitled to withhold or delay payment of installments, regardless of any inaccuracies in the statement or for any other reason.
Customers hereby agree that:
- User agrees not to use the Website in a way that may cause damage to the Website or impair the availability or accessibility of the Website. You also agree not to engage in any unlawful, illegal, fraudulent, or harmful activity in connection with the Website.
- The Customer has provided a *NACH Mandate in favor of the Financer to cover all amounts due, including the EMI for the Sanctioned Loan as per these Terms & Conditions. Alternatively, the Customer confirms and agrees to pay the amounts due to the Financer on or before the dates specified in the repayment schedule.
- The Customer shall ensure sufficient funds are available in the account linked to the NACH Mandate and will not close the account or issue any notice instructing the Financer not to present the NACH Mandate for EMI repayment under these Terms & Conditions. In case of NACH Mandate cancellation, the Customer is required to provide an alternative payment option to the Financer.
- As part of the loan application, the Customer authorizes the Financer to access their CIBIL/Credit score and make inquiries with any finance company, bank, or registered credit bureau regarding the Customer's credit history.
- The Customer agrees to receive information regarding various loan offers, promotional schemes, or any other communications from the Financer, its employees, agents, or associates via telephonic calls, SMS to the mobile number provided in the Application Form, or through any other communication mode. The Customer acknowledges that the laws related to unsolicited communication under the National Do Not Call Registry (NDNC Registry) by the Telecom Regulatory Authority of India will not apply to such communications from the Financer. The Customer confirms having read and agreed to the privacy policy of Findoc Finvest, available at Privacy Policy.
- The loan will be governed by separate terms and conditions and/or other documents ("Loan Documents") entered into with the Financer. In case of any inconsistency between these terms and conditions and the Loan Documents, the provisions of the Loan Documents will prevail.
Other terms & conditions
- It is the sole responsibility of the Customer to keep their name and password confidential and not disclose them to any third party, including any representative of Findoc Finvest or its agents. The Customer must take all possible precautions to prevent the discovery of their name or password by any person.
- Findoc Finvest makes no representations regarding the timeliness of the services offered on its website for any purpose.
- The data available on the Website https://findocfinvest.com/ is provided by Findoc Finvest on an "as-is" basis, without any warranties, express or implied and makes no representations regarding the suitability, reliability, or availability of the services provided on the Findoc Finvest website for any purpose.
- Findoc Finvest shall not be responsible if any information, database, statement, certificate, or page printed or downloaded from its site is altered, removed, or obscured, either in whole or in part, after printing or downloading.
- Findoc Finvest shall not be held responsible for any direct, indirect, punitive, incidental, special, or consequential damages, including damages resulting from the delay or inability to access its website, failure to provide services, or any information, data, statements, certificates, software, or other services obtained through its website, or any issues arising from the use of its website.
- Findoc Finvest retains the right to suspend these services if it believes that the security of the site or data may be at risk.
- Findoc Finvest may suspend services on the website for any customer at its sole discretion, without providing any reason. In such cases, the user should contact our offices for clarification.
Interest
We provide loans to our customers through a fixed-rate loan system. The products offered and the corresponding interest rates for each product are as follows:
| Type of Loan |
Tenure (In months) |
ROI (Yearly%) |
| Business Loan- Bullet |
Up to 36 |
Up to 36% |
| Business Loan -- EMI |
Up to 36 |
Up to 36% |
| Demand Loan- Bullet |
Up to 12 |
Up to 36% |
| Demand Loan -- EMI |
Up to 12 |
Up to 36% |
| Personal Loan |
Up to 6 |
Up to 36% |
| Bridge Loan |
Up to 12 |
Up to 30% |
| Loan against property -Bullet |
Up to 60 |
Up to 24% |
| Loan against property - EMI |
Up to 60 |
Up to 24% |
| Loan against shares - EMI |
Up to 36 |
Up to 36% |
Schedule of Charges
Processing Fees:
| Type of Loan |
Processing Fee (exclusive of GST) (%) |
| Business Loan- Bullet |
Up to 2% |
| Business loan -- EMI |
Up to 2% |
| Demand Loan --Bullet |
Up to 2% |
| Demand Loan -- EMI |
Up to 2% |
| Personal Loan |
Up to 6% |
| Bridge Loan |
Up to 0% |
| Loan against property-Bullet |
Up to 1% |
| Loan against property -EMI |
Up to 1% |
Penal Charges:
| Type of Loan |
Monthly Penal Charges (%) |
Bounce Charges (RS) |
| Business Loan -- Bullet |
Up to 3% |
Up to Rs 2000 |
| Business Loan -- EMI |
Up to 3% |
Up to Rs 2000 |
| Demand Loan --Bullet |
Up to 3% |
Up to Rs 2000 |
| Demand Loan- EMI |
Up to 3% |
Up to Rs 2000 |
| Personal Loan |
Up to 3% |
Up to Rs 1000 |
| Bridge Loan |
Up to 0% |
Up to Rs 0 |
| Loan against property -Bullet |
Up to 3% |
Up to Rs 1000 |
| Loan against property -EMI |
Up to 3% |
Up to Rs 1000 |
| Loan against shares |
Up to 3% |
Up to Rs 1000 |
Important Note:
One-time Charges & Daily Penal Charges will be applied if the EMI repayment is done after the scheduled due date or if otherwise applicable as per the terms of the Financing Document (collectively referred to as "Late Payment Charges").
Other Contingent charges:
Foreclosure Charges
If the loan is closed early, foreclosure charges of up to 4% plus applicable taxes will be levied on the amount foreclosed or part pre-paid by the borrower.
Modification and Disruption
- Findoc Finvest reserves the right to modify the user interface, appearance, content, organization, location, and accessibility of the website, as well as the Website Use Policy, at any time without prior notice.
- The User is responsible for regularly staying updated on any changes made to the website and the information it contains. Findoc Finvest assumes no responsibility for notifying the User about such changes.
- It is important to note that while Findoc Finvest has made efforts to ensure the information, statements, and certificates provided on its website are reasonably accurate, Findoc Finvest does not guarantee their accuracy, completeness, suitability, correctness, adequacy, or validity for any purpose. The database provided is offered without any express or implied warranty regarding its legal effect.
- Findoc Finvest shall not be liable for service disruptions due to unforeseen circumstances beyond its reasonable control, including but not limited to natural disasters, internet outages, equipment failures, and acts of God.
Non-Compliance with Policy/Terms of Website Use
If you ("User") breach the terms & conditions/ Privacy Policy on Website Use in any way, or if we suspect that you have breached these terms & conditions/ Privacy Policy on Website Use, we may take necessary actions as follows:
- Send you one or more formal warnings;
- Temporarily or permanently block your access to the Website;
- Block all computers/devices using your IP address from accessing the Website;
- Request your internet service provider to block your access to the Website;
- Initiate legal action against you for recovery of amounts due or damages arising from your breach of terms & conditions/ Privacy Policy on Website Use; and/or
- Suspend or delete your account on the Website.
The User agrees to indemnify and hold harmless Findoc Finvest from any claims, actions, liabilities, costs, losses, or damages incurred due to your access to the Website.
Links to Other Sites
The Website may contain links to third-party sites that are not under Findoc Finvest's control. If you visit those links, it is your responsibility to review the terms of use of the respective site. Findoc Finvest does not assume any responsibility or liability for obligations or offers presented on such sites and is not responsible for their contents, policies, or practices. Findoc Finvest is not liable for any loss, damage, or expense arising from the use of such sites.
Governing Law
The use of the Website and the terms contained in the ToU on the Website shall be governed by the Indian laws. This Policy, along with any activities undertaken pursuant to it, constitutes an 'electronic record' under the (Indian) Information Technology Act, 2000. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts in Ludhiana, Punjab.
Limitation of Liability
Findoc Finvest shall not be liable for any errors in the database. However, Findoc Finvest has taken and will take necessary precautions to ensure the reliability of the database. Furthermore, Findoc Finvest does not represent or claim that its website is free from viruses or harmful components. Use of any information, statements, or certificates on Findoc Finvest's website is at your own risk. All information should be used in compliance with applicable laws. Findoc Finvest, its subsidiaries, affiliates, directors, and employees have no liability for any loss or damage arising, directly or indirectly, from the use of the Website.
In case a transaction, statement, or certificate does not align with your records or the information you have, or any other queries, you are encouraged to write to Findoc Finvest at [email protected].
Findoc Finvest provides the information/database on the Website on an "as is, where is" basis. Findoc Finvest expressly disclaims to the fullest extent permissible by law all warranties, both express and implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, truth, accuracy and absence of defects.
Findoc Finvest disclaims all responsibility for any loss, damage, or expense arising from, but not limited to, any defect, error, omission, interruption, imperfection, fault, mistake, or inaccuracy with this Website, its contents, or associated services, or due to any unavailability of the Website or any part thereof, even if Findoc Finvest has been advised of the possibility of such damages, losses, or expenses.
Intellectual Property Rights
The content accessible on this Site is protected by intellectual property rights, including copyrights, trademarks, patents, and trade secrets. These rights are owned by Findoc Finvest, except for content owned by our partners. No part of the Site's content, including text, graphics, logos, and any other materials, may be used, modified, copied, distributed, transmitted, displayed, published, sold, licensed, or used to create derivative works without the prior written consent of Findoc Finvest or the respective rights holder. The use of this Site does not grant any license or right to use any copyrighted materials, trademarks, patents, or other intellectual property displayed on the Site.
